什么是网络毁誉:一顾客在网上批评加拿大酒店客房有臭虫被酒店索赔$95,000网络毁誉
一名酒店客户在加拿大一间酒店住宿,发现bed bugs,该客户抓住臭虫,拍照,然后去前台交涉,因当天酒店满员,酒店前台愿意给40,让顾客到邻近酒店入住,该客户决定待在该酒店过夜,事后,该客户在网站tripadvisor.com上留下负面评价(包括照片),酒店要求此人撤回负评,但仍然告上法庭网络毁誉(defamation),索赔九万五千美元.
顾客能不能在网络上自由地批评商家及个人的服务,有没有极限,什么是网络毁誉,加拿大这个标志性个案将对网络名誉保护和个人言论自由有非常意义。
https://therebel.org/society/686032-nightmare-hotel-sues-man-for-reporting-bed-bugs
"In what is believed to be a legal first in Canada — and a potential landmark case that could help to define the limits of free speech in cyberspace — a hotel is suing a former guest for $95,000 in damages over a review he wrote on the travel site TripAdvisor.
It also wants the negative review, which is still online, taken down.
But the lawyer for the Montreal man who wrote the review says the "frivolous" defamation lawsuit will be quashed in court like the bedbugs her client claims he found in his room."*
什么是网络毁誉:一顾客在网上批评加拿大酒店客房有臭虫被酒店索赔$95,000网络毁誉
所有跟帖:
• 消费者有权在网上披露商家瑕疵和不达标的地方,但不能鼓动其它消费者不前去消费。这即是界限所在。 ---1234567-- ♂ (0 bytes) () 09/05/2013 postreply 10:00:29
• 也希望坛友们看看这篇报道和表达一下你的意见。 ---1234567-- ♂ (0 bytes) () 09/05/2013 postreply 10:02:36
• 披露商家瑕疵的多了。只要揭发的是事实,这顾客等着索赔吧。 -wxc1978- ♀ (0 bytes) () 09/05/2013 postreply 18:11:30