call Service Center by POJ method
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2007-09-11 08:24:59
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Here is how POJ works:
1-800-375-5283
Press 1, 2, 2, 6, 1, then enter the receipt #, 1 again to confirm, 3, 4
To save time, you dont have to listen to the instruction, you can press the next # once the automated voice started to explain. You can finish this sequence in less than a minute.
Based on your receipt#, it will direct to the Service Center where your files located. Usually, after you press 4, you will hear " Welcome to the xxx Service Center".