你应该去问保险公司，而不是这里猜

这些都是我的猜想。

Home equity loans，
cannot imagine any dispute here. 

preperty tax assessment,
it probably means appealing high property tax assessment. 

refinancing of home,
cannot imaging any dispute

sales or purchase of home,
probably means reviewing contract, backing out of a contract and getting deposit back. 

security deposit assistance, 
dispute on rental security deposit is fairly common.